2. Processing of personal data and purposes of processing

Acting as the data controller, we may—through channels including but not limited to call centers, written communication channels, social media pages, mobile communication channels, and in-store communication channels—process (i.e., obtain, record, store, keep, modify, update, periodically check, rearrange, classify, and retain for the duration necessary for the processing purpose or as prescribed by law) the personal data and/or special categories of personal data obtained with your consent. Furthermore, in cases of legal or service-related operational necessity, such data may be shared with or transferred to private entities or legal entities with whom we collaborate, public institutions and organizations to which we are legally accountable, and/or relevant third-party natural or legal persons residing in Türkiye or abroad; such data may also be transferred abroad.

We hereby inform you that we may process your personal data—in accordance with the Personal Data Protection Law No. 6698 and relevant legislation—for purposes such as enabling customers to benefit from our brands' services; informing you about our campaigns (subject to your consent); recording your suggestions and complaints; establishing better service standards for you; and determining and implementing commercial and business strategies.

3. Transfer of Personal Data

The Company may share your personal data—domestically based on your explicit consent or subject to adequate safeguards within the framework of the security and confidentiality principles specified in the Law, and internationally subject to the implementation of necessary security measures—with our group companies, business partners, contracted parties (including customers to whom we provide services and suppliers), audit firms, public institutions or organizations authorized to request such data due to legal obligations, and other relevant authorities (without limitation). This sharing may occur for the purposes of conducting Company operations; establishing business relationships between data subjects and our customers and/or conducting negotiations to this end; offering services, opportunities, and facilities; and enhancing service quality.

4. Rights of the Personal Data Subject Listed in Article 11 of the Personal Data Protection Law (“Law”)

[The Company] shall respond to the following requests from data subjects:

a) To learn whether [the Company] processes personal data concerning them and which personal data are being processed,

b) To obtain information regarding the purposes of the processing activity,

c) To know the third parties to whom [the Company] transfers personal data domestically or abroad,

d) To request the correction of personal data in the event that they are processed incompletely or incorrectly,

e) To request the deletion or destruction of personal data in accordance with the Law,

f) To request that the actions taken regarding the correction, deletion, or destruction of personal data be notified to the third parties to whom the personal data were transferred,

g) To object to a result arising against the individual through the analysis of processed data exclusively by means of automated systems, and

h) To obtain a copy of their personal data.

You may contact us regarding your views and questions.

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Privacy and Security

Online Shop requests certain personal information (such as name, age, interests, e-mail address, etc.) from you in order to provide better service. This information, collected on Online Shop servers, is used exclusively within Online Shop for periodic campaigns, the design of special promotions tailored to customer profiles, and customer classification efforts aimed at preventing the transmission of unwanted e-mails. Online Shop strictly refrains from sharing information collected via membership forms with third parties—unless the member is aware or has issued instructions to the contrary—and does not sell or use such information for commercial purposes unrelated to its operations.

Customer information may be disclosed to official authorities only when requested by such authorities and in circumstances where disclosure is mandatory under applicable, binding legal provisions.

Only the customer can access and modify the information they have entered into the system; it is impossible for any other party to access or alter this data. To ensure the highest level of security for our valued customers, the credit card details requested on the payment page are never stored on the servers of the Online Shop or its service providers. This ensures that all payment-related transactions take place directly between the bank and your computer via the Online Shop interface.

Use of Cookies

Cookies are small text files or pieces of information saved on your computer or mobile device (such as a smartphone or tablet) when you visit our website.

We use cookies to make our Sites easier to use and to tailor them to your interests and needs. Websites can read and write these cookie files, thereby enabling them to recognize you and remember important information about you—such as your preference settings—in order to provide you with a more suitable website experience.

Cookies also help speed up your future activities on our Sites. Additionally, we may use cookies to gather statistical data regarding the use of our Sites; this helps us understand how visitors use them and allows us to improve their design and usability.

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